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Shipping

All orders will be shipped via Hongkong Post within five business days. The estimated delivery time is approximately 7-14 days. However, please note that shipping conditions may vary due to different seasons. Rest assured, a tracking number will be provided for your convenience. We are unable to provide further assistance after the package is shipped. If you have any shipping inquiries, please feel free to contact Hongkong Post customer service at mto@hkpo.gov.hk.

Shipping fees:

Free delivery is available for orders with a value exceeding USD $60. For orders below USD $60, a shipping fee of USD $10 will be applied.

Return & Refund

We are sorry that we do not accept returns or offer refunds due to hygiene reasons. Once the order is placed, the sale is final. However, if you have any concerns regarding your order, please don't hesitate to contact us via email at adorn.studio23@gmail.com. We are committed to ensuring our customers' satisfaction with their orders :)

Payments 

We accept Visa, MasterCard, American Express, ChinaUnionPay, Jcb, Discover

Jewelry caring tips

Keep away from moisture: Moisture can tarnish metals and damage gemstones. Remove jewelry before swimming, showering, or engaging in activities where it may come into contact with water. 

 

Handle with care: When putting on or taking off jewelry, handle it gently to prevent bending, breaking, or loosening of stones. Avoid pulling or tugging on delicate chains or settings.

 

Cleaning Instructions: Please refrain from using alcohol to clean your jewelry. Instead, we recommend using the silver polishing cloth provided with your order for appropriate cleaning.

Confidentiality statement

Adorn Studio is committed to protecting the privacy and confidentiality of our customers. All personal information is strictly protected and will not be provided to third parties without consent. Your trust is of utmost importance to us, and we want you to shop with confidence, knowing that your personal information is safe and secure to shop here at Adorn Studio.

* The FAQ section also serves as the terms and conditions of Adorn Studio, which are subject to change without prior notice. Adorn Studio reserves the right to make final decisions.

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